London Heathrow closed due to Twitter

It’s not just a question of a business having a twitter account, or about monitoring it outside of ‘office hours’, or answering email promptly. This is a question of how social media has changed the way any business must think about real service and how their business competes.

80 Top Tweets of February 2009

Originally published: 03 March 2009 at The Next Web

Stephen Fry (via

No, this is not scientific – it’s just my opinion as a Next Web Editor. Following on from my popular Top Tweets of 2008 blog, and 50 Top Tweets of January 2009, these are the best Tweets from Twitter that I […]

CoTweet: The Corporate Twitter just landed.

With CoTweet, you can track Twitter exchanges with customers via simple case management, assign tasks and followups for multiple individuals within your company, and automatically assign signatures to identify the individual talking on the company’s behalf. All just using a standard web browser.

Do you remember your first tweet?

Originally published: 16 December 2008 at The Next Web

Do you remember what you said when you first used Twitter? Do you remember when it was – or who you were with?

The text of My first ever tweet.

Actually, neither did I – until I came across My First Tweet – which, unsuprisingly, will […]

I don’t do meetings. I do tweetings.

“Meetings are an addictive, highly self-indulgent activity that corporations and other large organizations habitually engage in only because they cannot masturbate” – Dave Barry I don’t do meetings any more. I used to do a lot of meetings. But not any more. Now, it's tweetings...