London Heathrow closed due to Twitter

It’s not just a question of a business having a twitter account, or about monitoring it outside of ‘office hours’, or answering email promptly. This is a question of how social media has changed the way any business must think about real service and how their business competes.

Can Romans help Russians in the dark?

David Petherick looks at the history of daylight savings time, and discovers that the Romans might have been on to something with their water clocks...

Finding the time to get lost in Venice

I was struck by how much has changed in the way we travel in the 17 years since the film 'Only You' was made, and the (literally) far-reaching effects of internet technology.