With CoTweet, you can track Twitter exchanges with customers via simple case management, assign tasks and followups for multiple individuals within your company, and automatically assign signatures to identify the individual talking on the company’s behalf. All just using a standard web browser.
"We have been doing a lot of work in preparation for scaling since doing a deal with LinkedIn last summer. We were the only non-US company to launch on the new LinkedIn platform, and were sitting alongside global players such as Amazon and Google, so we have been careful to make sure we can scale well. It’s really exciting."